1.Amount: less than $100 Shipping: $20
2.Amount: Between $100-$150 Shipping: $5
3.Amount: more than $150 Shipping: free
Once we got your payment, we will send an email to inform you and confirm sizes and total amount for your orders. Mac Makeup UK Shop
We will arrange for your product and delivery it to you once confirms it. Please keep in touch with us by email once you finished the payment.
We will email the tracking number of the express company to you as soon as possible when we get the tracking number. Generally, after 2 days you can trace your package(s) when we send you tracking number.
If your orders are out of stock we will email you also, so Please make sure that you give a valid address when ordering, and make sure you are available to claim your package, we will not resend orders due to being unclaimed by customers.
Our products are shipped from China, you must pay the shipping cost If you just buy a small amount like 1 or2 items ,if you order 6 items or more than, you can enjoy free shipping.
Condition for exchange:
1. All exchanges must be addressed receiving products.
2. Exchanges can only be made if the products were factory defects or it was under our mistake. We will exchange if we sent incorrect products or products are factory defective.
3. We will only accept returns or exchanges if we sent you incorrect products.
Condition for not exchange:
1. We will not accept returns or exchanges just because the customer decides they no longer want a pair of shoes, or because the customer has picked the wrong shoes or because the customer thought they look different from the picture.
2. Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.
3. We will not accept returns or exchanges if we sent you correct products.
READ OUR POLICY AND MAKE SURE YOU SELECT THE CORRECT PRODUCT, COLOR AND SIZE, AND ASK ANY QUESTIONS ABOUT THE PRODUCTS BEFORE YOU PURCHASE!
UNACCEPTABLE REASONS for a refund or exchange may encompass, but is not limited to, the following:
1: Color(s) of the merchandise are darker or lighter than displayed
2: Merchandise had minor color differences from the picture
3: Merchandise does not fit (i.e. due in part of error by the customer)
4: Merchandise does not fit (i.e. after processing of next half-size)
5: Damaged or used merchandise after usage by the customer